Terms of Use

Last Updated: November 7, 2025

1. Agreement to Terms

Welcome to ProWeb4U.com (the "Website"), operated by Scoopchain LLC ("Company," "we," "us," or "our"), located at 16192 Coastal Highway, Lewes, Delaware 19958, Sussex County.

By accessing or using our services, you ("Client," "you," or "your") agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, do not use our services.

2. Services Description

ProWeb4U provides professional website design, development, and hosting services to independent professionals and businesses worldwide. Our services include:

  • Custom website design and development
  • Website hosting
  • Ongoing technical support
  • Website maintenance during active subscription

We offer multiple service plans with varying features, revision allowances, and pricing structures as detailed on our Website.

3. Service Plans and Revisions

3.1 Initial Build Phase

During the initial website development phase, revision allowances vary by plan:

  • Plan 1: Up to 3 revisions
  • Plan 2: Up to 10 revisions
  • Plan 3: Unlimited revisions for 1 month from project start date

3.2 Revisions Definition

A "revision" means a requested change to the website design, layout, content, or functionality during the initial build phase. Once you approve the final website and it goes live, your revision quota for the initial build phase is considered complete.

3.3 Post-Launch Changes

After the website is live and approved:

  • If you have not used your full revision quota during the initial build, you may continue using remaining revisions
  • Once your revision quota is exhausted, additional changes require upgrading to a higher plan or purchasing custom services separately
  • Upgrading to a higher plan grants you additional customization rights as specified in that plan

4. Delivery Timeline

The estimated delivery time for standard website projects is 3 business days from the date we receive all required information and content from you. This is an estimate, not a guarantee. Actual delivery time may vary based on:

  • Complexity of the project
  • Timely receipt of client materials and feedback
  • Scope changes during development
  • Technical requirements

5. Payment Terms

5.1 Payment Structure

  • Initial Payment: Full upfront payment is required before work begins on your website
  • Monthly Subscription: Following the initial build, you will be billed monthly for hosting, support, and website access
  • Payment Methods: We accept online payments for standard packages and bank transfers for custom packages

5.2 Monthly Subscription Fee

Your monthly subscription fee covers:

  • Website hosting
  • Technical support
  • Ongoing website access
  • Maintenance and security updates

5.3 Custom Services

Additional features, customizations, or services outside your plan scope will be quoted separately and invoiced independently.

5.4 Late Payment

Failure to pay monthly subscription fees on time may result in immediate suspension of website access and services.

6. Refund Policy

6.1 No Refund Policy

Generally, all payments are non-refundable. We invest significant time and resources into each project from the moment work begins.

6.2 Case-by-Case Consideration

In exceptional circumstances with specific technical issues or legitimate concerns, we may consider refund requests on a case-by-case basis. Refund decisions are made at our sole discretion.

6.3 Requesting a Refund

To request a refund consideration, contact us at services@proweb4u.com with detailed explanation of the issue. We will review and respond within 5-7 business days.

7. Cancellation and Termination

7.1 Client Cancellation

You may cancel your subscription at any time by notifying us via email. Cancellation will be effective at the end of your current billing period. No partial refunds will be provided for unused time in the current billing period.

7.2 Effect of Cancellation

Upon cancellation or non-payment:

  • Your website will be immediately taken offline
  • You will lose access to the website, hosting, and all related services
  • All files, databases, and content will be removed from our servers

7.3 Website Package Export

If you have maintained an active subscription for a minimum of 12 consecutive months, we will provide you with a complete export package (zip file or GitHub repository) of your website files upon request before cancellation. This allows you to migrate your website to another hosting provider.

If you cancel before completing 12 months of subscription, no website package will be provided.

7.4 Company Termination

We reserve the right to terminate services immediately if:

  • You violate these Terms
  • Your website contains prohibited content (see Section 11)
  • You engage in abusive behavior toward our team
  • Payment disputes or chargebacks occur

8. Intellectual Property and Ownership

8.1 Client Ownership

Upon full payment of the initial build fee, you own the final website design, code, and content. However, this ownership is contingent upon maintaining an active subscription.

8.2 Custom Development

All websites are custom-built specifically for you. We do not use templates or frameworks. Each project is unique.

8.3 Client-Provided Content

If you provide content (text, images, logos, videos), you warrant that:

  • You own or have rights to use such content
  • The content does not infringe on third-party rights
  • You grant us license to use this content for your website

8.4 Company-Created Content

If we create content for your website, ownership transfers to you upon full payment, but we retain the right to showcase the work in our portfolio.

8.5 Third-Party Resources

We may use third-party libraries, icons, fonts, or other resources that are properly licensed. These remain subject to their original licenses.

9. Client Responsibilities

You agree to:

  • Provide accurate, complete information for your website
  • Respond to requests for feedback and materials in a timely manner
  • Review and approve work at each revision stage
  • Maintain valid payment information
  • Comply with all applicable laws and regulations
  • Ensure your content does not violate third-party rights

Delays in providing materials or feedback may extend the delivery timeline.

10. Communication

All official communication, including change requests, support inquiries, feedback, and approvals, must be conducted via email to ensure proper documentation and tracking.

We are not responsible for communications sent through other channels (social media, text messages, phone calls) unless confirmed via email.

11. Prohibited Content and Industries

We reserve the right to refuse service or terminate existing services for websites containing:

  • Adult or sexually explicit content
  • Gambling or betting services
  • Illegal activities or products
  • Hate speech, discrimination, or harassment
  • Malware, viruses, or malicious code
  • Pyramid schemes or fraudulent businesses
  • Content that violates intellectual property rights
  • Any content that violates local, national, or international law

This list is not exhaustive. We reserve the right to determine what constitutes prohibited content at our sole discretion.

12. Warranties and Disclaimers

12.1 No Warranties

OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT:

  • Services will be uninterrupted, secure, or error-free
  • Results obtained will meet your expectations
  • Your website will achieve specific rankings, traffic, or business results
  • All errors or defects will be corrected

12.2 Technical Performance

While we strive for excellence, we do not guarantee:

  • Specific website loading speeds
  • 100% uptime (though we aim for maximum reliability)
  • Compatibility with all future browser updates
  • Immunity from cyber attacks or security breaches

12.3 Business Results

We create professional websites but do not guarantee business outcomes, including but not limited to sales, leads, traffic, or search engine rankings.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

13.1 Damages Cap

Our total liability for any claims arising from our services shall not exceed the total amount you paid us in the 12 months preceding the claim.

13.2 Excluded Damages

WE SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Business interruption
  • Costs of substitute services
  • Claims by third parties

13.3 Force Majeure

We are not liable for delays or failures caused by circumstances beyond our reasonable control, including but not limited to natural disasters, internet failures, third-party service outages, pandemics, wars, or government actions.

14. Indemnification

You agree to indemnify, defend, and hold harmless Scoopchain LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of our services
  • Your website content
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your violation of applicable laws

15. Data Protection and Privacy

15.1 Data Collection

We collect and process personal information necessary to provide our services. Our data practices are governed by our Privacy Policy, which is incorporated into these Terms by reference.

15.2 Data Security

We implement reasonable security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

15.3 Data Backup

While we perform regular backups, you are responsible for maintaining your own backups of critical content. We are not liable for data loss.

15.4 International Data Transfers

As we operate internationally, your data may be transferred to and processed in countries outside your jurisdiction. By using our services, you consent to such transfers.

16. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our Website. Your continued use of our services after changes constitutes acceptance of the modified Terms.

Material changes will be communicated via email to active clients.

17. Modifications to Services

We reserve the right to:

  • Modify, suspend, or discontinue any aspect of our services
  • Change pricing for future services (existing clients will be notified 30 days in advance)
  • Update features and functionality
  • Implement new policies or procedures

18. Dispute Resolution

18.1 Informal Resolution

Before pursuing formal action, you agree to contact us to seek informal resolution of any disputes.

18.2 Arbitration

Any disputes that cannot be resolved informally shall be resolved through binding arbitration rather than in court, except where prohibited by law.

18.3 Class Action Waiver

You agree to resolve disputes individually and waive the right to participate in class actions or collective proceedings.

19. General Provisions

19.1 Entire Agreement

These Terms constitute the entire agreement between you and Scoopchain LLC regarding our services.

19.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full effect.

19.3 Waiver

Our failure to enforce any provision does not constitute a waiver of that provision.

19.4 Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights to any affiliate or successor.

19.5 Relationship

These Terms do not create any partnership, joint venture, employment, or agency relationship.

19.6 Survival

Provisions that by their nature should survive termination (including ownership, warranties, indemnification, and limitations of liability) will survive.

20. Contact Information

For questions, concerns, or notices regarding these Terms, contact us at:

Scoopchain LLC

16192 Coastal Highway

Lewes, Delaware 19958

Sussex County, USA

Email: services@proweb4u.com

Phone: +1 302 601 2734

Website: ProWeb4U.com

21. Acknowledgment

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF USE.


These Terms of Use are effective as of November 7, 2025, and apply to all services provided by Scoopchain LLC through ProWeb4U.com.