Privacy Policy

1. Introduction

Welcome to ProWeb4U.com ("Website"), operated by Scoopchain LLC ("Company," "we," "us," or "our"). We are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website and use our services. Please read this policy carefully.

2. Information We Collect

2.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Register for our services
• Request a quote or consultation
• Make a payment
• Communicate with us via email or other channels
• Fill out forms on our Website

This information may include:

• Full name
• Email address
• Phone number
• Business name and details
• Billing address
• Payment information
• Website content and materials you provide
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our Website, we automatically collect certain information about your device and usage, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of visits
• Device information
• Cookies and similar tracking technologies (see Section 5)

2.3 Information from Third Parties

We may receive information about you from third-party sources, such as:

• Payment processors (for transaction verification)
• Analytics services
• Marketing platforms
• Social media platforms (if you interact with us there)

2.4 Website Content

When we build your website, we collect and store all content you provide or we create for your site, including:

• Text content
• Images and media files
• Contact information
• Business information
• Any other materials used in your website

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Delivery

• To create, host, and maintain your website
• To process your payments and manage subscriptions
• To communicate with you about your project
• To provide customer support
• To fulfill our contractual obligations

3.2 Business Operations

• To improve our services and Website
• To develop new features and offerings
• To conduct internal research and analytics
• To manage our business operations
• To maintain security and prevent fraud

3.3 Communication

• To send you service-related notifications
• To respond to your inquiries
• To provide technical support
• To send administrative information about changes to our Terms or policies

3.4 Marketing (with your consent)

• To send promotional emails about our services
• To inform you about special offers or new features
• To send newsletters (you can opt-out at any time)

3.5 Legal Compliance

• To comply with legal obligations
• To enforce our Terms of Use
• To protect our rights and property
• To prevent fraudulent or illegal activities

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific information and context:

• Contract Performance: Processing necessary to fulfill our services to you
• Legitimate Interests: Our legitimate business interests (improving services, preventing fraud)
• Consent: When you have given explicit consent (e.g., marketing emails)
• Legal Obligation: When required by law

5. Cookies and Tracking Technologies

5.1 What Are Cookies

Cookies are small text files stored on your device that help us improve your experience and analyze Website usage.

5.2 Types of Cookies We Use

• Essential Cookies: Required for the Website to function properly
• Analytics Cookies: Help us understand how visitors use our Website
• Functionality Cookies: Remember your preferences and settings
• Marketing Cookies: Track your activity for advertising purposes (with consent)

5.3 Third-Party Cookies

We may use third-party services that set cookies, including:

• Google Analytics (for website analytics)
• Payment processors
• Social media plugins

5.4 Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Website.

6. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

6.1 Service Providers

We may share information with third-party service providers who perform services on our behalf:

• Payment processors (e.g., Stripe, PayPal)
• Hosting providers
• Email service providers
• Analytics services
• Customer support tools

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

6.2 Business Transfers

If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. You will be notified via email and/or prominent notice on our Website.

6.3 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Court orders or subpoenas
• Legal processes
• Government requests
• Protection of our rights, safety, or property
• Investigation of fraud or illegal activities

6.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

6.5 Aggregated Data

We may share aggregated, non-personally identifiable information publicly or with third parties for marketing, research, or other purposes.

7. Data Security

7.1 Security Measures

We implement reasonable technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (SSL/TLS)
• Secure servers and databases
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

7.2 No Guarantee

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

7.3 Your Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.

8. Data Retention

8.1 Active Accounts

We retain your personal information for as long as your account is active or as needed to provide you services.

8.2 After Cancellation

After you cancel your subscription:

• We retain certain information for legal and accounting purposes
• Website files and content are deleted unless you have maintained a 12-month subscription and requested an export
• Transaction records are retained as required by law (typically 7 years)
• Marketing communications are retained until you unsubscribe

8.3 Legal Requirements

We may retain information longer if required by law, to resolve disputes, enforce agreements, or for legitimate business purposes.

9. Your Rights and Choices

Depending on your location, you may have the following rights:

9.1 Access and Portability

• Request access to your personal information
• Request a copy of your data in a portable format

9.2 Correction

• Request correction of inaccurate or incomplete information

9.3 Deletion

• Request deletion of your personal information (subject to legal retention requirements)

9.4 Restriction

• Request restriction of processing in certain circumstances

9.5 Objection

• Object to processing based on legitimate interests
• Object to direct marketing at any time

9.6 Withdraw Consent

• Withdraw consent for processing where consent is the legal basis

9.7 Opt-Out of Marketing

• Unsubscribe from marketing emails via the link in each email
• Contact us to opt-out of other marketing communications

9.8 Exercising Your Rights

To exercise any of these rights, contact us at services@proweb4u.com. We will respond within 30 days (or as required by applicable law).

10. International Data Transfers

10.1 Global Operations

We operate internationally and may transfer your information to countries outside your jurisdiction, including the United States.

10.2 Data Protection

When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses
• Adequacy decisions
• Other legally approved transfer mechanisms

10.3 Your Consent

By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your country.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

If you believe we have collected information from a child, please contact us immediately at services@proweb4u.com.

12. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

13. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

13.1 Right to Know

You can request information about:

• Categories of personal information we collect
• Sources of personal information
• Purposes for collecting information
• Categories of third parties we share information with
• Specific pieces of personal information we hold about you

13.2 Right to Delete

You can request deletion of your personal information, subject to certain exceptions.

13.3 Right to Opt-Out

You have the right to opt-out of the sale of personal information. Note: We do not sell personal information.

13.4 Right to Non-Discrimination

We will not discriminate against you for exercising your CCPA rights.

13.5 Exercising CCPA Rights

To exercise these rights, contact us at services@proweb4u.com or call +1 302 601 2734. We will verify your identity before processing your request.

14. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR):

14.1 Legal Basis

We process your data based on consent, contract performance, legitimate interests, or legal obligations (as detailed in Section 4).

14.2 Data Protection Officer

For GDPR-related inquiries, contact us at services@proweb4u.com.

14.3 Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe we have not handled your data appropriately.

14.4 International Transfers

We ensure appropriate safeguards for international data transfers as described in Section 10.

15. Do Not Track Signals

Some browsers have "Do Not Track" features. Currently, there is no industry standard for responding to Do Not Track signals. Our Website does not respond to Do Not Track signals at this time.

16. Changes to This Privacy Policy

16.1 Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

16.2 Notification

When we make material changes:

• We will update the "Last Updated" date at the top of this policy
• We will notify you via email (if you have an active account)
• We may display a prominent notice on our Website

16.3 Continued Use

Your continued use of our services after changes to this Privacy Policy constitutes acceptance of the updated policy.

16.4 Review

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within a reasonable timeframe, typically within 30 days.

18. Consent

By using our Website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy and our collection, use, and disclosure of your personal information as described herein.

This Privacy Policy is effective as of November 7, 2025, and applies to all personal information collected by Scoopchain LLC through ProWeb4U.com.